First responders often describe their units as "teams." This is an excellent analogy because it inspires trust and comradery in a difficult work event. However, no team is successful without a strong and reliable leader. If it is your job to be that leader, here are a few tips to help your improve in your role:
1. Give respect
You have likely heard the old adage, "You have to give respect to get it." This is especially true for first responders who must rely on each other in a stressful environment. You must establish an atmosphere of respect between your co-workers and treat their concerns and opinions with the time they deserve so they will be willing to do the same for you. Creating a mutual air of respect can translate into a smoother operating system in the field.
2. Inspire optimism
Inevitably, situations will arise that lower the morale of your team. It is your job to be a pillar of optimism. If your co-workers notice that you approach every day with a positive attitude, they will be more likely to follow suit. Try to encourage your team to practice positivity regularly. This may build a healthier mentality amongst the group.
3. Be prepared to shoulder responsibility
One of the greatest attributes of a strong leader is the ability to step up whenever needed. This can mean accepting the praise for a job well done and remaining humble. Yet, it can also mean accepting the blame for a mistake made by the unit. As a leader, it is your job to prove that you are willing to take the criticisms and compliments without letting it effect your ability to perform your duties.
4. Communicate with your co-workers
People are less likely to follow someone they do not feel comfortable opening up to. As we noted in a previous blog post, it's important to establish open communication with your team. Let them know that you are there if they need to talk. You should also be willing to share with your co-workers sometimes. This is not a display of vulnerability. It is an expression of trust.
5. Lead by example
Everything you do is being scrutinized by your team. From the time you show up to work until the time you go home, they are looking to you as a role model. However you want your unit to behave, that is how you should act. Come into work a little early and stay until the job is done. Keep your uniform and equipment in excellent condition. Bring with you the attitude that every day is a clean slate, and you have the power to make it a success.
Because first responders have such challenging careers, it is important that they have someone in their team to look up to. If it is your responsibility to assume a leadership role, make sure you become the strongest leader you can. Your team is counting on you for support and guidance. By understanding what defines a good leader and adhering to those qualities, you can be the leader your co-workers need.