2026 Enterprise Report Logos (1)

2026 Enterprise Report

Our enterprise report details how in 2025 we continued to build a membership experience that caters to the needs of those who serve, protect, and defend at every level.

Our history

1947
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1947

AFBA was born in the basement of the Pentagon to solve a critical need in support of military members when commercial companies would not pay life insurance benefits if a servicemember died in combat. With the support of General of the Army, Dwight D. Eisenhower, our noble mission was born and grew.

1967
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1967

Coverage was extended to retirees and separatees, dependents, and enlisted personnel to provide protection to even more military families.

1996
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1996

In 1996, our wholly owned affiliate 5Star Life Insurance Company was established to provide AFBA members coverage tailored to the unique needs of service life. Since then, 5Star Life has grown and evolved into other segments including the employer group and worksite benefits markets.

2001
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2001

After 9/11, AFBA realized that serving, defending, and protecting our country extended beyond the military and began offering membership to first responders.

2002
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2002

AFBA began to partner with state associations to offer membership to the National Guard through the State Sponsored Life Insurance program.

2004
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2004

Charles C. Blanton Family Survivor College Scholarship is established for families of eligible fallen members.

2012
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2012

Began partnering with the First Responder Task Force to bring member benefits to our nation’s first responders. The Task Force serves as our “boots on the ground” and has served more than 7,000 agencies.

Today
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Today

We serve 915,000 members and their families and have paid over $2 billion in survivor benefits in every military conflict since the Korean War through our modern-day war on terrorism.

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      Who we serve

      Active Duty and Veterans

      Active Duty and Veterans

      Active duty military members, retirees, veterans and their families.

      Federal Employees/ Contractors

      Federal Employees/ Contractors

      Current and former federal employees and contractors, government groups, and their families.

      First Responders

      First Responders

      Current or former homeland security personnel, law enforcement, correction officers, firefighters, EMTs, and their families.

      National Guard

      National Guard

      Guard members who are active members of their state National Guard association, and their families.

      giving-back-banner

      Giving back to our communities

      Learn how we are committed to supporting those who serve, defend, and protect our nation.

      Posted on Google Google
      David Smith profile picture
      David Smith
      6 October 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      I had an awesome experience with a customer service representative by the name of Dymond. She helped me navigate the web site and my issues were resolved.
      Posted on Google Google
      keith standifer profile picture
      keith standifer
      5 October 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Ethan was very professional and helpful and above and beyond in helping me fix my problem. Thank you
      Posted on Google Google
      Hollosinfla JHollo profile picture
      Hollosinfla JHollo
      3 October 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Completely satisfied. Been a member for 30 years and always had exceptional service.
      Posted on Google Google
      Tracy Tucker profile picture
      Tracy Tucker
      2 October 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Representative was very kind and helpful
      Posted on Google Google
      Budderfly profile picture
      Budderfly
      2 October 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Polite and patient agent.
      Posted on Google Google
      Tony Remshardt profile picture
      Tony Remshardt
      2 October 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      The customer service person was very professional and polite
      Posted on Google Google
      Ryan Speed profile picture
      Ryan Speed
      1 October 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Probably the most helpful, live person, customer service I’ve experienced in years. They were most helpful, patient, professional, and kind.
      Posted on Google Google
      Leila Person profile picture
      Leila Person
      18 September 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Let my rep was excellent!! She was knowledgeable and helpful!!
      Posted on Google Google
      cheyenne wright profile picture
      cheyenne wright
      16 September 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      I had an excellent experience thanks to the outstanding customer service I received from Shaylyn. She was friendly, professional, and patient. She was also very knowledgeable and informative about her job and took the time to explain everything clearly throughout my call. It’s refreshing to come across someone who takes pride in providing excellent customer service and making customers feel valued. Shaylyn definitely went above and beyond, and I truly appreciate her kindness and positive attitude. Great job, Shaylyn!
      Posted on Google Google
      Michael Simons profile picture
      Michael Simons
      11 September 2026
      Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
      Great experience

      Photo of Dwight Eisenhower courtesy of eisenhowerlibrary.gov
      AFBA is not affiliated with any government agency.